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FAQ

How Do I Place An Order?

You can place an order directly on the website or you can call or email. Since much of my stock is not listed online and is often with me at shows you can contact me and ask about material you're looking for.

Payment and Shipping

Payment is preferred through PayPal. If you do not wish to use PayPal and would like an alternate payment method you can contact us at Jordan@nscrystals.com

 

Other methods include: Sending a Check/Money Order, Manually entering a credit card, Wire Transfer, or local exchange.

 

Returns & Refunds

Returns are accepted within 14 days of delivery. returns are accepted as follows: If your item arrived broken or was the wrong item you will recieve 100% refund or replacement plus shipping of the original item both ways. If you are returning an item because you no longer want the item or you made a mistake in your order, there will be a 15% restocking fee and you will be responsible for shipping both ways.